OFFICIAL ACCOMMODATION SALES REGULATIONS
INTRODUCTION
These Terms and Conditions apply between the client (“You”) and "MATCH Hospitality Europe S.L.U." (“us”), a company incorporated and registered in the Commercial Registry of Valencia, Section 8, Sheet V-228729, Entry 7 and Tax Identification Number B75349092., (Commercial Registration No. B975349092), trading under the business name of “MATCH Hospitality Europe” (“us”) and relate to the booking of accommodation (“Client Rooms”) at properties (“Official Accommodation Provider”) in connection with the FORMULA 1 TAG HEUER GRAN PREMIO DE ESPAÑA 2026 (the “Event”).
You confirm that you agree to book Client Rooms directly from us via our website www.hotels.madring.com in accordance with these Terms and Conditions. By accessing and continuing to use this site, you agree to each and every one of these Terms and Conditions.
- BOOKING ACCOMMODATION (Client Rooms)
1.1 You acknowledge and agree that the booking process (the “Booking Process”) involves a number of steps including (i) providing payment details to us (ii) completing, checking and submitting the online booking summary and payment page (the “Booking Summary”), (iii) providing guests names where required; and (iv) clicking the box accepting these Terms and Conditions and any other relevant terms or conditions provided at the time of booking, including without limitation, any terms and conditions of the Accommodation Provider. You are solely responsible for the choice of the services you book and the suitability of those services for your guests’ needs and yours. Any individual of any age sleeping in your confirmed Room(s) is considered your guest (“Guest”). You are solely responsible for all infants and children in your booking, including their wellbeing, conduct and behaviour.
1.2 Occupancy: Client Rooms will be reserved (subject to availability) for the number of Guests per Client Room (i.e. the “Occupancy”) as stated on your Booking Summary. Any Guest of any age (including infants and children) using the Client Room above the reserved Occupancy, may not be permitted access to the Client Room(s), or if permitted by the Accommodation Provider, may be required to pay an additional charge directly to the Accommodation Provider.
1.3. When booking your accommodation, you should carefully check and approve your Booking Summary before proceeding and ensure that all Client Rooms you wish to purchase are correctly identified. You also acknowledge that the Terms and Conditions also incorporate rules of stay (if any) that may be provided by the relevant Accommodation Provider upon arrival of the Guest(s) at the hotel and you agree to comply with such terms and ensure that all Guests using the Client Rooms as part of your booking shall do so.
1.4. (a) Your submission of your Booking Summary constitutes your agreement to purchase the Client Rooms and your agreement to these Terms and Conditions. The confirmation of your booking request by us depends on several aspects, such as, without limitation, payment by you of the total amount payable as set out on the Booking Summary and the correct and complete provision by you of all information required under the Booking Process. A booking confirmation is subject to the availability of the Client Rooms. If we confirm your booking, we will e-mail you a confirmation with full details of your confirmed Client Rooms (the “Confirmed Rooms”) and the amount paid (the “Order Confirmation”). For the avoidance of doubt, you agree that payment in full for the Confirmed Rooms will be taken by us prior to e-mailing you the Order Confirmation. We will make every effort to accommodate your requests for specific room type and location; however, we are unable to guarantee any special requests as rooms may not be physically assigned by the Accommodation Provider until check in. Additional fees may apply depending on the specific nature of the requests.
1.4. (b) Within 7 days from the date we email your Order Confirmation, we reserve the right to terminate and cancel the reservation for any Confirmed Rooms contained in your Booking Summary, for any reason, on written notice to you and we shall refund to you all sums paid by you for the Confirmed Rooms contained within your Booking Summary under the terms of these Terms and Conditions of Sale of Accommodation.
1.5. You are responsible (i) for correctly completing and providing all information required under the Booking Process including the full completion and submission of the Booking Summary and (ii) for ensuring such information is accurate. Including the passport number or ID number of the main guest or individual who completes and submits the Booking Summary. We reserve the right to reject any booking applications which are incomplete or incorrect. We shall not be liable for any sort of incorrect entry of information, technical malfunctions of the internet, failure of computer hardware or software, or lost or incomplete booking applications or failure to communicate with you by e-mail due to the non-acceptance or delivery failure of the Order Confirmation by your e-mail.
1.6. If the Booking Summary is submitted by an individual on behalf of a company or other legal entity, the individual who completes and submits the Booking Summary and clicks the acceptance of the Terms and Conditions box represents and warrants that he/she has the legal capacity and authority to bind the company/legal entity indicated in the Booking Summary. Furthermore, you represent that you are of legal age to enter into binding agreements.
1.7. Minimum Stay Policy: The booking of Client Rooms must be made in compliance with the standard minimum stay policy, which is applicable for each night prior of the Event as set out in the table below (“the Standard Minimum Stay Policy”). The Standard Minimum Stay Policy may be subject to variation and any such variation will be notified to you during the Booking Process. This may include exceptions to the Standard Minimum Stay Policy which will permit you to complete a booking for a stay shorter than defined in the Standard Minimum Stay Policy.
Standard Minimum Stay Policy: 3 nights stay applicable over the race weekend including the Saturday night.
1.8. Adult Guests for Confirmed Rooms: Each Confirmed Room must include at least one adult Guest of eighteen (18) years old over. It is not permitted for a Confirmed Room to be occupied by minors under the age of eighteen (18) without the presence of an adult.
- PAYING FOR ACCOMMODATION (Client Rooms)
2.1. The Confirmation Total: You agree to be invoiced in Euros “EUR” and to pay in EUR for the total amount set out in the Booking Summary (“Confirmation Total”) and as invoiced by us and payable by you in EUR in accordance with these Terms and Conditions.
2.2. Service Charges and Taxes: Amounts invoiced by us under these Terms and Conditions are currently not subject to service charge unless otherwise stated at time of booking. All your online Order Confirmations on our website are transactions covered by the special regime for travel agencies (REAV), where VAT is included in the price (art. 142 LIVA). Therefore, the booking summary will show the total amount paid, including VAT and/or other applicable consumption or local taxes, fees or charges payable by you. Please note that under the REAV regime, invoices will NOT show the VAT breakdown. If you are a business entitled to deduct VAT and wish to request the application of the General Regime in order to receive an invoice with a VAT breakdown, you must contact our sales team by email to complete your booking off-line. In the event that you request invoicing under the General Regime and the tax authorities subsequently determine that this was not applicable, you will assume the corresponding adjustments and liabilities, and we may reapply the REAV where required. In case of applicable tax or regulatory changes, we may update the service charges and/or applicable taxes accordingly, upon written notice.
2.3. Incidental Charges / Security Deposits: The Confirmation Total does not cover, and we shall not under any circumstances be responsible for, security deposits required by the property at time of check in or any incidental charges incurred by or on behalf of the person(s) using the Confirmed Rooms, including but not limited to room service, food and beverage (unless expressly included), laundry services, telephone calls and all corresponding service charges and taxes. You or your Guests may therefore be required by the Accommodation Provider upon check-in (arrival) to guarantee payment of incidental charges or provide a security deposit with a major credit card or cash deposit.
2.4. Confirmed Rooms: The Confirmation Total comprises payment for the Confirmed Rooms reserved for you for the entire length of stay booking via MATCH Hospitality Europe S.L.U.
2.5. Payment Schedule: you agree to pay in full (in EUR in accordance with these Terms and Conditions) the Confirmation Total for all Confirmed Rooms upon your submission of Booking Summary and do not exercise any rights to set off or counter claim against the amounts paid to MATCH Hospitality Europe.
2.6. Payment Arrangements: your payments to us shall be made online. Online payment shall be available for those credit cards identified as being accepted by us (“Accepted Card”).
2.7. The misuse of an Accepted Card or use without authorization of the legal holder of the Accepted Card is viewed in the most serious manner by us and we reserve the right to take legal action against those committing or attempting to commit online fraud, or similar criminal or civil offence.
2.8 We reserve the right to refuse to process payments in respect of customers with a prior history of questionable charges or where we reasonably believe a sale may result in a breach of these Terms and Conditions. We may carry out such checks as we consider appropriate before processing an Accepted Card payment for security purposes. As part of such checks, you grant us the right to disclose personal data to third parties (including but not limited to any of our subsidiaries, affiliates, or other entities within the MATCH Hospitality Europe S.L.U corporate group) for the purposes of carrying out these security checks. You acknowledge and agree we will not be liable for any damages resulting from our decision not to process a payment. You explicitly approve the transfer of your personal data in this context. For more detail regarding the processing of personal data by us, please refer to our Privacy Policy.
2.9 Fulfilment:
a. Where a booking has been completed online, we shall, unless we otherwise inform you, provide you prior to the check in date with evouchers (“vouchers”) that specify the details of the Confirmed Rooms, and which provide evidence of your reservations with the Accommodation Provider and which the Guest(s) using the Confirmed Room may present to the Accommodation Provider upon check-in. b. You are required to provide guest data as requested through the Booking Process and as requested by us at any time. c. Instances where the guest data requested by us is not provided by you in advance and/or the guest data provided by you is not accurate (i.e. not matching the guest’s identification document) may result in the Guest not being checked in by the Accommodation Provider. In such instances, neither we nor the Accommodation Provider will be held responsible for non-provision or any costs, directly or indirectly incurred as a result. d. Please be aware that once the Guest stay has started, the details on the voucher used for that stay cannot be amended and Guests within the Confirmed Rooms cannot be changed. e. Please note that preferences requested during the Booking Process cannot be guaranteed and we recommend you to send them directly to the Accommodation Provider a few days prior to the check in date. For example: the provision of baby cots is subject to request and availability at the hotel.
2.10. Data: In order to ensure that we are supplying the Accommodation Provider with the information they require to fulfil the booking, we will request certain Guest Data during the Booking Process. Guest data to be provided may include but is not limited to; First name, Surname, Nationality, Date of Birth, Place of Birth, Gender, , number and type of identity document, place and date of issue of identity document, renewal and expiry date of the identity document and any other relevant data and contact details of you and/or your Guests in order to verify those who will be using the Confirmed Rooms as required by us. You acknowledge and agree that you will provide this information to us upon request and that we may use, process and store such data for this purpose and provide it to the Accommodation Provider. Provision of such information may be required at check-in, and by providing it in advance, the hotel check-in process will be quicker and easier. Each identity document submitted must be a valid, personal identity document as determined by us. You acknowledge your responsibility to obtain the consent of each of your Guests to use their data for the purpose described above in these terms and in the terms of our Privacy Policy, and that you have obtained such consent prior to providing us with such data.
- CANCELLATION OF CONFIRMED ROOMS
3.1. Cancelling Confirmed Room nights up to 01 November 2025: If you decide to cancel a Confirmed Room after receipt of the Order Confirmation and up to 01 November 2025, you will be charged a cancellation fee of 3% of the Order Confirmation Total that you cancel and you will receive a refund for the balance. All cancellations must be made online.
3.2. Cancelling Confirmed Room nights after 01 November 2025: If you decide to cancel Confirmed Room night(s) after receipt of the Order Confirmation but after the 01 November 2025, you will be charged a cancellation fee of one hundred percent (100%) of the total value of any Confirmed Room nights that you cancel. All cancellation must be made online.
3.3. No Refund: Except in the cases outlined in section 3.1, no refunds will be issued for any cancellations regardless of Guest’s arrival and/ or the circumstance of such cancellations. No refunds for unsatisfactory accommodation will be considered onsite – please speak to your Accommodation Provider to allow opportunity for any issues arising to be rectified and contact our team if any issues arise during your stay. Any issue with the Accommodation that cannot be immediately rectified by the Accommodation Provider must be reported to MATCH Hospitality Europe S.L.U by you on the day the issue arises, or on the day it becomes apparent that the issue has not been resolved. MATCH Hospitality Europe S.L.U will not consider any requests for refunds or compensation raised retrospectively. You acknowledge that it is your responsibility to notify us of any such issues promptly, and failure to do so may result in forfeiture of any entitlement to a refund or compensation. Cases are to be put forward with supporting photographic imagery to MATCH Hospitality Europe S.L.U. for consideration/ processing.
3.4 Resales: Where Client Rooms have been cancelled in accordance with subsection 3.2 (after 01 November 2025), such rooms will be made available for resale by us upon client request. A cancelled room night will be considered successfully resold by us only if all other rooms held by us on the same night have been sold by us at rates equal to or above the rate on your Order Confirmation. Following the Event, a partial refund of 80% of the cancellation fee for each successfully resold room night will be returned to you. MATCH Hospitality Europe S.L.U reserves the right to determine resale rates and occupancy, and any reduction in resale revenue may affect the partial refund.
- INVOICES
The appropriate invoices shall be raised in EUR and provided to you on request once the Order Confirmation has been sent to you. You may request duplicate copies of such an invoice by contacting us directly at the address provided below at Section 5.10.
- MISCELLANEOUS
5.1. In order to supply the accommodation under these Terms and Conditions, contracts have been entered into with third party suppliers. Our role after that point is to secure your booking with the Accommodation Provider and although we will try to resolve matters where the Accommodation Provider has not complied with any of its obligations, we emphasise that we do not have control over or responsibility for the actual services provided to you by the Accommodation Provider or for the actions of it or its employees. Disclaimer in relation to apartment photographic images: Please note that in certain instances photographs appearing on the website in relation to apartments may not be of the specific property itself but of an equivalent property type.
5.2. We do, however, accept liability where we, or our staff, have not properly performed our contracted obligations except where such failure/ improper performance arose:
a. Due to the acts and/ or omissions of the person(s) affected.
b. Due to acts and/or omissions of a person unconnected with the provision of your contracted services and in circumstances beyond our control.
c. Due to any event which was beyond our control and which we, or the supplier of the service, could not have forestalled or foreseen even with all due care.
We shall not be liable for any loss, costs, expenses, fines, liabilities, direct or indirect damage, including any extrinsic, special, penal, punitive, exemplary or consequential damage or damages of any kind whatsoever (“Damage”) or howsoever caused in connection with the Client Rooms (save that nothing excludes our liability in the event of our gross negligence, wilful misconduct or fraud). We shall not be liable in the event of gross negligence of the Accommodation Providers as our suppliers.
We shall not be liable for any Damages that are untypical and unforeseeable under these Terms and Conditions and the Confirmation and/or the Revised Confirmation.
An inherent risk of exposure to infectious or communicable diseases exists in any public place where people are present, including accommodation property. Such diseases can be highly contagious and may lead to severe illness, temporary or permanent disability, or death. Pre-existing risk factors, including underlying medical conditions and advanced age, may make certain individuals particularly vulnerable. By entering any accommodation property, you confirm that you and each of your Guests voluntarily assume all risks related to exposure to infectious or communicable diseases. You further acknowledge and accept that you and each of your Guests will follow any and all rules and/or protocols that may be implemented to reduce the spread or risk of contracting such diseases, and that the inability or unwillingness to comply with such rules and/or protocols shall not entitle you or your Guests to a refund or any other form of compensation.
You shall remain responsible at all times for checking and taking care of all requirements and legal obligations relating to your own and your Guests’ entry to and exit from Spain and in relation to you and your Guests’ movements inside Spain, including but not limited to visa, vaccination, health declarations and Covid-19 related matters together with any local laws and restrictions that may apply during you and your Guests’ stay in Spain. It is not our responsibility to advise or update you on such matters.
5.3. Your liability to us: Although we arrange your reservation with the Accommodation Provider(s), we cannot be held responsible for the acts and omissions of you and any of the Guests who use the Confirmed Rooms allocated to you. You will be responsible directly to the Accommodation Providers. In the event of any claim, cost or expense arising against us in respect of any such act or omission including any claim initiated against us by any Accommodation Provider or any of your Guests who use the Confirmed Rooms, you confirm that you will fully indemnify us and bear the responsibility for this, either by settling and paying for such claims, fines, costs or expenses or, if you dispute any such claim, fine, cost or expense, that you will be responsible for the costs arising in defending such a claim including our own reasonable costs (if any).
5.4. Warranty: Except to the extent otherwise expressly provided for in this Section 5.4, and to the extent permissible by law, we provide no warranties, whether express, tacit or implied, arising by operation of law or otherwise, in respect of any of the services provided to you. We specifically disclaim any implied warranties of fitness for a particular purpose or merchantability. Your primary rights in the event the accommodation services are not performed properly in accordance with these Terms and Conditions and the Confirmation and the Revised Confirmation, shall be our assigning of our warranty claims, if any, against the respective accommodation provider to you. In any case, the warranty shall be limited to the property services being in accordance with the specification given by us.
5.5. Amendments: We reserve the right to amend these Terms and Conditions from time to time in order to ensure compliance with applicable laws or any requirements of FIA and or MADRING. Each Client Room in your Booking Summary will be governed by the Terms and Conditions in force at the date on which the applicable Booking Summary is confirmed and the amount paid. MATCH Hospitality Europe S.L.U. may also at any time and without notice change the scope, pricing and availability of future Client Room offerings. You may not amend or alter these Terms and Conditions.
5.6. Term and Termination: These Terms and Conditions shall apply to all transactions between us in connection with the Event. You may terminate these Terms and Conditions by notice in writing in the event that we commit any serious breach of its material terms and fail to remedy such breach within fifteen (15) local business days (Monday to Friday excluding Public Holidays in Spain) of being notified in writing of such breach. We shall be entitled to recall any or all Confirmed Rooms by notice in writing to you and to apply the Cancellation Fees referred to at Section 3.2 above if: (a) you commit an irremediable breach, or a remediable breach and fail to remedy it within fifteen (15) days of receipt of notice of said breach requiring remedy of same; (b) you make any voluntary surrender or arrangement with your creditors or become subject to an administrative order or (being an individual or firm) are sequestrated or become bankrupt or (being a company) go into provisional or final liquidation or placed under judicial management (otherwise than for the purpose of solvent amalgamation or reconstruction) or are placed under any other similar or replacement regime covered from time to time by the insolvency law in your jurisdiction or cease or threaten to cease to carry on business or an encumbrancer takes possession or a receiver is appointed to any of your property or assets or if we reasonably apprehend that any such event is about to occur and notify you accordingly.
5.7. Waiver: None of these Terms and Conditions may be waived except with the express written consent of the party or parties who is going to be bound by the waiver. Neither your rights nor our rights under these Terms and Conditions will be deemed to have been waived by any act or conduct on either your or our part, or by any neglect to exercise or enforce such right or power or by any delay in doing so. The rights and powers that are given to either of us under these Terms and Conditions shall continue to apply unless and until the person who is going to be bound by a waiver has specifically waived or released such powers in writing and signed in confirmation thereof. No waiver shall operate as a waiver of any other default or of the same default on a future occasion.
5.8. Assignment: The Terms and Conditions apply to each booking and are personal to you and you may not assign, transfer, subcontract or otherwise part with any benefits or obligations without our prior written consent, provided however that you may assign or transfer the right to use any number of Confirmed Rooms without our prior written consent. Please note that if you do allow someone else to use the Confirmed Rooms in accordance with this Clause then you agree to ensure that these Terms and Conditions will apply to that person and that all relevant guest information is promptly provided to us, so we can update our records and maintain accurate guest data.. We may assign these Terms and Conditions together with all respective rights and obligations hereunder to any subsidiary or associated company of MATCH Hospitality Europe S.L.U. and/or any other party.
5.9. Independent Contractors: For the avoidance of any doubt, you and ourselves shall each be and remain independent contractors with respect to each other and with respect to all rights obtained and services performed. Nothing herein shall be construed to:
a. Constitute you and ourselves as partners, joint ventures or co-owners;
b. Constitute you or us as the agent, employee or representative of the other;
c. Empower you or us to act for, bind or otherwise create or assume any obligations on behalf of the other.
5.10. Notices: All notices, demands, requests or other communications (“Communications”) shall be in writing and shall be sent via registered mail or transmitted by hand delivery, e-mail to the address or details chosen by each party as follows:
a. If intended for us: Addressed to: The Chief Operating Officer, MATCH Hospitality Europe S.L.U. Calle Conde Altea 7-1 46005, Valencia, Spain E-Mail Address: info.madring@match-hospitality.com
Or to such other address as may be designated by us in writing to you. If intended for you, at the address (including email) provided on your Confirmation or at such other address as may be designated by you through a formal booking update submitted to us in accordance with our procedures. You acknowledge that it is your responsibility to ensure that any updated address is accurate and functional, and we will not be responsible for any communications sent to an outdated, incorrect, or otherwise unnotified address. Notices sent to the updated address in accordance with this clause will be deemed received.
Such notices, demands or other communications shall be deemed given within five (5) days of posting and upon the date of email or hand delivery unless the contrary can be proved.
5.11. Severability: If any provision or portion of any provision is held to be unenforceable or invalid by a court of competent jurisdiction, the validity and enforceability of the enforceable portion of any such provisions shall not be affected by this.
5.12 Binding Agreement: Both you and we intend to rely upon the written terms set out here in these Terms and Conditions and in the Confirmation and any Revised Confirmation. If either party requires any changes which are agreed by the other, both parties should make sure to ask that these be put in writing. BOTH PARTIES ACKNOWLEDGE THAT THIS IS A LEGALLY BINDING DOCUMENT. BEFORE AGREEING TO THESE TERMS AND CONDITIONS AND YOUR BOOKING YOU SHOULD READ IT CAREFULLY AND ENSURE THAT IT CONTAINS EVERYTHING YOU WANT AND NOTHING YOU ARE NOT PREPARED TO AGREE TO.
5.13. Headings: Section and subsection headings are for ease of reference only and shall not constitute a part of these Terms and Conditions nor be given any substantive effect.
5.14. Resolution of Complaints: If you encounter a problem in relation to the services being supplied you should immediately inform the Accommodation Provider and also our own representative who will do what they can to resolve matters to your satisfaction. If the difficulty is not resolved at the time to your satisfaction you must ensure that you contact us in writing no later than fourteen (14) days after your return at the address provided to you in Section 5.10 above. If you fail to advise us and/or the supplier promptly about such difficulties this may affect our ability to properly look into and resolve this matter for you.
5.15. These Terms and Conditions shall be governed and interpreted in accordance with the laws of the jurisdiction of the courts of the city of Madrid (Spain). The parties shall endeavour in good faith to resolve any dispute arising from, and/or in connection with these Terms and Conditions by way of good faith discussion and negotiation. If the parties do not resolve any such dispute within thirty (30) days from the date on which negotiations are initiated, the dispute shall be finally determined under the exclusive jurisdiction of the courts of Spain.
5.16. Governing Law: your booking, any modified booking and these Terms and Conditions shall be governed by, construed, interpreted, applied and enforced in accordance with, the laws of Spain (without giving effect to principles of conflict of law thereof) and the place of performance for the services provided under these Terms and Conditions shall be Spain.
5.17. Force Majeure: The performance of these Terms and Conditions by either party is subject to acts of God, epidemic, pandemic, war, government action or decree, disaster, strikes (other than strikes by our staff), riot or civil disorder, acts of terrorism, curtailment of transportation facilities (to the extent such curtailment was beyond our reasonable control), inclement weather, the postponement, rescheduling or cancellation of the Event, the Event being held “behind closed doors”, or the Event being relocated to another venue or any other emergencies beyond the affected party’s control making it illegal or impossible to perform its obligations under these Terms and Conditions. In the event that performance of these Terms and Conditions is not possible by reason of Force Majeure, neither party shall be deemed to be in breach of the terms of these Terms and Conditions and neither party shall then be obligated in any manner to the other with respect to such performance. Compensation will not be payable by either.
5.18. Insurance: you are responsible for (and we strongly recommend you do so) arranging and obtaining your own travel insurance (including cancellation insurance) in respect of all issues arising out of these Terms and Conditions including in particular Section 5.17 above. To the extent permitted by the applicable law, we cannot be responsible for any losses incurred by you arising from a Force Majeure event.
5.19. No Commercial Use of Transaction/ Commercial Identification Prohibition: We have no right to grant, and you shall not use commercial identification rights of any kind relating to the FORMULA 1 TAG HEUER GRAN PREMIO DE ESPAÑA 2026 or the services described therein. All such commercial identification rights must be granted by the FIA only.
5.20. The Sales Agreement (together with its component parts) has been drafted in English and Spanish. Both versions are equally authentic.